Helping to address delayed discharges

A new specialist service in South London is bringing together housing, clinicians and discharge teams to work with patients whose housing problems are delaying their discharge from hospital | NHS Confederation


This briefing reports on a a new specialist service based in Croydon, South London. The service  supports patients to move on from hospital to either supported living, the private rented sector, council properties or hostel accommodation. They are helped to access funding, legal advice, benefits and other services.

Insecure housing is often cited as reason for patients being admitted to hospital. The Crisp report (2016) found that 16 per cent of patients on acute wards were delayed discharges, and that 49 per cent of these patients could not be discharged due to a lack of suitable housing. In response to this, South London and Maudsley NHS Foundation Trust commissioned a new specialist service to be based within Bethlem Royal Hospital to work alongside clinicians and the current discharge team.

Since launching in February 2017, more than 200 patients in Croydon have been supported with housing, which has allowed them to leave hospital quicker.

Full briefing: Helping to address delayed discharges in South London: the HAWK/SLaM service



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