NHS Improvement | October 2018 | Falls specialist response vehicle
An innovative approach to the winter pressures faced by ambulance crews involved establishing a specialist vehicle service responding to callouts for falls at home.
The service was trialled in the London Ambulance Service (LAS) and North East London NHS Foundation Trust in 2017/18 to set up a specialist vehicle service responding to callouts for falls at home. The he case study outlines the steps taken in response to frail older people making calls to 999, which meant ambulances were unable to attend the highest acuity calls, patient flow through ED was reduced and hospital beds were occupied unnecessarily.
Key outcomes from the specialist vehicle service
- 1,376 patients were attended
- 960 were safely kept at home
- 768 bed days were released (based on 80% of patients staying one night)
- £173,760 was saved (based on £181 per person cost of A&E attendance)
Read the full details of the case study at NHS Improvement