NHS England has published a guide for GP practices to promote GP online services to patients
This communications Support and Resource Guide (SRG) provides practical tools to help communicate the benefits of GP online services. It is one of a range of guides, developed to provide tools, tips, best practice and techniques to help the effective implementation and promotion of GP online services to patients and staff.
Patients at a number of practices across England have begun testing the new NHS App | NHS Digital
The NHS App provides simple and secure access to a range of healthcare services on a smartphone or tablet. Developed by NHS Digital and NHS England, the app will enable many patients to register without attending the practice, reducing administrative burden on reception staff.
Once registered, patients can:
check their symptoms using NHS 111 online and the symptom checker on the NHS website
book and manage appointments at their GP practice
order their repeat prescriptions
securely view their GP medical record
register as an organ donor
choose whether the NHS uses their data for research and planning
Feedback from patients and practice staff will be used to help improve the app before it is gradually rolled out to patients across England from December 2018.
BMJ analysis notes in overstretched UK primary care system, acid test is likely to be whether GPs find that a focus on frailty helps to reduce, rather than increase, professional burden in dealing with their most complex patients, while also benefiting their older frail patients.
This evaluation report showed that clinical pharmacists significantly increase patient appointment capacity and reduce pressure on GPs. More than 490 clinical pharmacists were placed in over 650 practices across England in the pilot project which supports the aim of having over 2,000 clinical pharmacists working in general practice by 2020/21 – a ratio of one per 30,000 patients. The research team investigated the work of the newly created clinical pharmacist roles from the perspectives of the pharmacists, those working immediately with them in their roles, professional stakeholders and patients.
Sharing to improve: four case studies of data sharing in general practice | The Health Foundation
A new briefing from the Health Foundation, Sharing to improve: four case studies of data sharing in general practice, introduces approaches to collaborative data sharing that enable improvement in the quality of care. The four case studies in this briefing offer promising early indications that collaborative data sharing – in different configurations of general practice – has potential to make a meaningful contribution to improving the quality of care. Insights from these case studies show different methods of using data to improve care, and share practical learning from groups already experimenting with these efforts.