Patient Experience of Diagnostics Report.

Patient Association – February 2024

Our latest report analyses the opinions and experiences of more than 1,000 NHS patients on diagnostic testing services.

The main message is clear: patients view diagnostics as a fundamental part of the NHS and one that should be prioritised over the coming years. They want to see greater prioritisation and investment in testing services.

Most respondents (93%) want testing capacity to be invested in over the coming years so that patients can receive tests and diagnosis more quickly. Funding and technology would enable quicker diagnosis and improved patient experiences.

Patients place such importance on diagnostics that 60% would consider paying for the tests they need if they faced a long wait on the NHS.

These findings highlight the need to deliver improvements in current services. The stakes are high, with early diagnosis leading to quicker treatment, better outcomes, and reduced hospitalisation. 

Patient Experience of Diagnostics Report.

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